The Development of Business Relationships with Institutional Purchasers in Foreign Markets and Company Performance

Authors

  • Łukasz Małys Uniwersytet Ekonomiczny w Poznaniu

DOI:

https://doi.org/10.18559/4rrvra98

Keywords:

Business to Business (B2B), Relationships with customers, International cooperation, Foreign markets

Abstract

Today, the increasing importance of cooperation between companies and other entities in the business environment can be observed. This is evident both in research and business practice. This paper presents an attempt to classify the various ties of a company on the basis of a relationship strength index. As part of the empirical analysis, the results of companies which develop relationships of different strengths with institutional buyers in foreign markets were compared.

Downloads

Download data is not yet available.

References

Anderson, J.C., Narus, J.A., 1990, A Model of Distributor Firm and Manufacturer Firm Working, Journal of Marketing, vol. 54, no. 1, January.
View in Google Scholar

Barry, J.M., Dion, P., Johnson, W., 2008, A Cross-Cultural Examination of Relationship Strength in B2B Services, Journal of Services Marketing, vol. 22, no. 2.
View in Google Scholar

Bedyńska, S., Brzezicka, A. (red.), 2007, Statystyczny drogowskaz. Praktyczny poradnik analizy danych w naukach społecznych na przykładach z psychologii, Wydawnictwo SWPS Academica, Warszawa.
View in Google Scholar

Blois, K., 1998, Don't All Firms Have Relationships?, Journal of Business and Industrial Marketing, vol. 13, no. 3.
View in Google Scholar

Bolton, R.N., Smith, A.K., Wagner, J., 2003, Striking the Right Balance: Designing Service to Enhance Business-to-Business Relationships, Journal of Service Research, vol. 5, no. 4.
View in Google Scholar

Churchill, G.A., 2002, Badania marketingowe. Podstawy metodologiczne, Wydawnictwo Naukowe PWN, Warszawa.
View in Google Scholar

Dahlman, C.J., 1979, The Problem of Externality, Journal of Law and Economics, 21 (2).
View in Google Scholar

DeWit, W.B., Mayer, R., 1999, Strategy Synthesis. Resolving Strategy Pardoxes to Create Competitive Advantage, International Thomas Business Press, London.
View in Google Scholar

Donaldson, B., O'Toole, T., 2000, Classifying Relationship Structures: Relationship Strength in Industrial Markets, Journal of Business & Industrial Marketing, vol. 15, no. 7.
View in Google Scholar

Dunning, J.H., 1995, Reappraising the Eclectic Paradigm in an Age of Alliance Capitalism, Journal of International Business Studies, vol. 26, no. 3.
View in Google Scholar

Dunning, J.H., 1998, Location and the Multinational Enterprise: A Neglected Factor?, Journal of International Business Studies, vol. 29, iss. 1.
View in Google Scholar

Easton, G., 1992, Industrial Networks: A Review, w: Alexsson, B., Easton, G. (eds.), Industial Networks: A New View of Reality, Routledge, London.
View in Google Scholar

Eggert, A., Ulaga, W., 2002, Customer Perceived Value: a Substitute for Satisfaction in Business Markets, Journal of Business and Industrial Marketing, vol. 17, no. 2/3.
View in Google Scholar

Fonfara, K., 2004, Marketing partnerski na rynku przedsiębiorstw, wyd. 2 zm., Polskie Wydawnictwo Ekonomiczne, Warszawa.
View in Google Scholar

Fonfara, K., 2007, Zachowanie przedsiębiorstw w procesie internacjonalizacji - próba poszukiwania teorii marketingu międzynarodowego, Marketing i Rynek, nr 1.
View in Google Scholar

Fonfara, K., 2009, Typologia zachowań firm w procesie internacjonalizacji, w: Fonfara, K. (red.), Zachowanie przedsiębiorstwa w procesie internacjonalizacji. Podejście sieciowe, Polskie Wydawnictwo Ekonomiczne, Warszawa.
View in Google Scholar

Geyskens, I., Steenkamp, J.-B., Scheer, L.K., Kumar, N., 1996, The Effects of Trust and Interdependence on Relationship Commitment: A Trans-Atlantic Study, International Journal of Research in Marketing, vol. 13, iss. 4.
View in Google Scholar

Golicic, S.L., 2007, A Comparison of Shipper and Carrier Relationship Strength, International Journal of Physical distribution & Logistics Management, vol. 37, no. 9.
View in Google Scholar

Gołębiowski, T., 2010, Kooperacja międzynarodowa a konkurencyjność polskich przedsiębiorstw przemysłu elektromaszynowego, w: Wiktor, J.W., Żbikowska, A. (red.), Marketing międzynarodowy. Uwarunkowania i kierunki rozwoju, Polskie Wydawnictwo Ekonomiczne, Warszawa.
View in Google Scholar

Hausman, A., 2001, Variations in Relationship Strength and Its Impact on Performance and Satisfaction in Business Relationship, Journal of Business & Industrial Marketing, vol. 16, no. 7.
View in Google Scholar

Håkansson, H., Gadde, L.E., 1992, Supplier Relations, w: Professional Purchasing, London, Routledge, iss. 4.
View in Google Scholar

Håkansson, H., Snehota, I., 1995, Analysing Business Relationships, w: Håkansson, H., Snehota, I. (eds.), Developing Relationships in Business Networks, Routlege, London.
View in Google Scholar

Johanson, J., Vahlne, J.-E., 2009, The Uppsala Internationalization Process Model Revisited: From Liability of Foreignness to Liability of Outsidership, Journal of International Business Studies, vol. 40.
View in Google Scholar

Małys, Ł., 2011, Współpraca z podmiotami zewnętrznymi a wyniki rynkowe małych i średnich przedsiębiorstw - analiza empiryczna, w: Adamik, A. (red.), Kształtowanie konkurencyjności i przewagi konkurencyjnej małych i średnich przedsiębiorstw, Wydawnictwo C.H. Beck, Warszawa.
View in Google Scholar

Morgan, R.M., Hunt, S.D., 1994, The Commitment-Trust Theory of Relationship Marketing, Journal of Marketing, vol. 58, no. 3, July.
View in Google Scholar

Naudé, P., Buttle, F., 2000, Assessing Relationship Quality, Industrial Marketing Management, vol. 29, iss. 4.
View in Google Scholar

Ratajczak-Mrozek, M., 2014, Podstawowe trendy we współczesnym międzynarodowym otoczeniu firmy, w: Fonfara, K. (red.), Marketing międzynarodowy. Współczesne trendy i praktyka, Wydawnictwo Naukowe PWN, Warszawa.
View in Google Scholar

Sajdak, M., 2000, Podejście zasobowe jako podstawa wyborów strategicznych, w: Urbanowska-Sojkin, E. (red.), Wybory strategiczne w teorii i praktyce, Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu, Poznań.
View in Google Scholar

Schroeder, J., Śliwiński, R., 2013, Przedsiębiorstwo na rynku globalnym, Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu, Poznań.
View in Google Scholar

Sirdeshmukh, D., Singh, J., Sabol, B., 2002, Consumer Trust, Value and Loyalty in Relational Exchange, Jornal of marketing, vol. 66, January.
View in Google Scholar

Sousa, F.J., 2010, Business Relationship and Corporate Nature and Scope. A Critical Realist Analysis, Lambert Academic Publishing, Saarbrücken.
View in Google Scholar

Światowiec, J., 2001, Zależność i zaufanie w relacjach między nabywca a dostawcą, Marketing i Rynek, nr 4.
View in Google Scholar

Verhoef, P.C., Franses, P., Hoekstra, J.C., 2001, The Impact of Satisfaction and Payment Equity on Cross-buying: a Dynamic Model for Multi Service Provider, Journal of Retailing, vol. 77, no. 3.
View in Google Scholar

Wang, Y., Lo, H.P., Chi, R., Yang, Y., 2004, An Integrated Framework for Customer Value and Consumer-relationship-management Performance: a Customer Based Perspective from China, Managing Service Quality, vol. 14, no. 2/3.
View in Google Scholar

Wilson, D.T., Mummalaneni, V., 1986, Bonding and Commitment In Buyer-Seller Relationships: a Preliminary Conceptualisation, International Marketing and Purchasing, vol. 1, no. 3.
View in Google Scholar

Downloads

Published

2014-11-30

Issue

Section

Articles

How to Cite

Małys , Łukasz. (2014). The Development of Business Relationships with Institutional Purchasers in Foreign Markets and Company Performance. Studia Oeconomica Posnaniensia, 2(11), 103-121. https://doi.org/10.18559/4rrvra98