MICHAŁOWSKA , Mariola; STANKIEWICZ , Dariusz; DANIELAK, Wiesław. The Concepts and Methods of Shaping Traditional and Virtual Relationships of Bank Employees with Clients. Studia Oeconomica Posnaniensia, Poznan, Polska, v. 6, n. 3, p. 140–158, 2018. DOI: 10.18559/SOEP.2018.3.7. Disponível em: https://journals.ue.poznan.pl/soep/article/view/3802. Acesso em: 3 sep. 2026.