Proces tworzenia centrum usług wspólnych na przykładzie grupy Euroflorist
DOI:
https://doi.org/10.18559/SOEP.2018.4.5Słowa kluczowe:
Handel usługami, Handel, Usługi, Usługi biznesowe, Prawo handlowe, Studium przypadkuAbstrakt
Artykuł prezentuje proces tworzenia oraz początkowego funkcjonowania Centrum Usług Wspólnych Grupy Euroflorist w Poznaniu. W wyniku strategicznego podejścia do zarządzania procesem migracji firmie udało się osiągnąć zakładane cele w zaplanowanym czasie. W artykule opisano etapy przygotowania do migracji, proces transferu oraz działania, jakie zostały podjęte przez menedżerów w celu uzyskania wiedzy niezbędnej do realizacji procesów w Centrum Usług Wspólnych w Poznaniu. Poprzez systemowe podejście do migracji obszarów oraz zarządzania tworzeniem Centrum Usług Wspólnych, proces uznawany jest za zakończony sukcesem.
Pobrania
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